Contact Apple Support

Online

Try our online resources for Apple product solutions, tutorials, and more.

• Browse our support pages
• Search our support resources
• Request hardware repair or parts replacement
• Check repair status
• Learn from fellow Apple customers at Apple Discussions

Email

Email support is available for iTunes Store questions.

• iTunes Store: Get email support for downloads, purchases, and more.

Live Chat

Chat support is available for MobileMe questions.

• MobileMe: Get chat support for billing and account questions, MobileMe Mail, and more.

Phone

Mac, iPod, and iPhone customers within 90 days of ownership are eligible for complimentary phone support — one support incident per iPod and unlimited incidents per Mac.

• iPod, iPhone and Mac technical support: 1-800-263-3394
• See all worldwide support telephone numbers

Apple Retail Store

An Apple Retail Store is the best place to test-drive and explore Apple products, receive hands-on technical support and hardware repair from a Mac Genius, and get personal training on your new Mac with a One to One membership.

• Find an Apple Store
• Make a Genius Bar reservation
• Get a One to One membership

Apple Authorized Service Provider

Contact an Apple Authorized Service Provider for Mac-related support and repair.

• Locate an Apple Authorized Service Provider near you

Apple Consultants Network

Independent, certified consultants can help you install and integrate systems for your home or office.

• Find a consultant near you